Frequently Asked Questions

Everything you need to know about our magical apparel and accessories.

How long does shipping take for my quest gear?

Standard shipping typically takes 5-10 business days within the continental US. International shipments may take 2-4 weeks depending on the realm's customs processing.

What is your return policy if the fit isn't right?

We offer a 30-day return policy for all unworn and unwashed items. If your armor doesn't fit, simply initiate a return via our portal for a full refund or exchange.

How should I care for my high-quality garments?

To preserve the enchantments and fabric quality, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid high heat to prevent shrinkage.

Do you offer international shipping to all kingdoms?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

What materials are used in your apparel?

We prioritize premium materials including 100% organic cotton, recycled polyester blends, and ethically sourced leathers to ensure your gear lasts through every campaign.

Can I track my order once it has departed the castle?

Absolutely. Once your order ships, you will receive a confirmation email containing a tracking number so you can follow its journey to your doorstep.